afewgoodness web store FAQ section

To return your order for a refund or exchange, please contact us within ten days of when you receive the order by email: [email protected]. Returns can not be credited without approval from our office. When send the item back to us, the item should be in new condition. Clothing items can be tried on, but they should not be worn. Sales slip must be included and tags must remain attached to the item(s) and merchandise must be in new, unworn condition. Sorry, underwear items can't be returned. Please make sure the size is what you want before place an order. If the item is defective, then we will pay to ship the item back to us. Otherwise, you will pay for this charge. It usually costs less then $5.00 to ship things domestically. International shipping depend on the weight and distance. Note: Express and international shipping charges are not refunded. Once we receive the returned item(s), we will refund the money to you via Google Checkout.

We normally ship USPS Priority (United States Postal Service Priority Mail). But based on each order actual weight and distance, we may ship via USPS First-Class Mail or Parcel Post. If you would like for your order to arrive in the quickest way possible, you could contact us first and choose Express as the shipping option. we will use USPS Express Mail (two-day service), but additional postage will be charged. USPS Priority Mail usually which takes 3-5 business days depending on where you live in the US. Please let us know if there is a reason that you need to get your order by a certain date and we will do our best to accommodate you. We reserve the right to refuse to ship any order.

Our shipping and handling charges within the United States (including Alaska and Hawaii) are shown below: Weight :Charges * Up to 1 lb: charges $5.00 * Up to 2 lb: charges $7.50 * Up to 3 lb: charges $10.00 * Up to 4 lb: charges $10.00 * 4 lb and up: charges $13.50 International orders please email us to know your shipping cost.

All orders must be prepaid. We accept payment via Google Checkout. Although we prefer Google Checkout, but you may pay via Paypal. Currently our shopping cart is incorporated only using Google Checkout. If you would like to pay via Paypal, please email us first, then we will send a payment request email to you. Through that email, you can pay via paypal.

Sometimes we might use re-used envelopes and boxes that we have left over from items shipped to us or our friend.

Order placed online are filled in the sequence we receive them, usually within 1 business days from receipt of your payment. Complex and special orders may take longer. For information about an order you have already placed, please send email to [email protected]